Shipping & Return

At BYBUN, we use Australia Post as our carrier. We are shipping within Australia only at this time. Enquire within for an international order.

Please order in advance for Christmas, or alternatively ship directly to gift receiver’s address to save time.


Below is the example of estimated postage information:

All orders have tracking except sample packs.

Shipping is auto-calculated according to weight. Below is examples of orders to be used as a guide. If your order is above weight limit, please contact bybunau@gmail.com for a custom shipping.

# of 100g Soap Only # of 170g Soap Only# of Soap of Mixed WeightsRegularExpress
1-41-21-2 x 100g Soaps 110g
with 1-2 x 170g Soaps
$10.00 AUD$13.50 AUD
5-163-81 x 100g Soap
with 2-7 170g Soaps
or
8 x 100g Soaps
with 1-4 x 170g Soaps
$14.00 AUD$17.50 AUD
17-259-1220 x 100g Soaps
with 2 x 170g Soap
or
10 x 100g Soaps
with 7 x 170g Soap
$18.00 AUD$22.00 AUD
Sample Pack Only: AUD$4 (Regular), AUD$5 (Express)

Summary of Return, Exchange, Refund Policy

We do not accept returns, exchanges or refunds. All sales are final. Please note, BYBUN reserves the right to refuse all returns.

We do not refund for the variations in appearance or scent that may occur between the batches with natural products, or personal preference.

BYBUN is not responsible for any individual reaction to any particular ingredient; please read the ingredient list on this web site before purchase or use. If you do experience an allergic reaction cease use.

Do not buy if you are unprepared to take the risk of an adverse or disappointing reaction. BYBUN accepts no responsibility for any reactions caused by the products BYBUN sells, and does not accept back products for this reason.

We do not accept responsibility should the items become lost or damaged in transit. However, all orders except the sample pack have tracking information from Australia Post and with any lost items, can claim compensation via Australia Post.

From when the Australian Post tracking states the parcel is “Delivered”, it is the responsibility of the customer to secure and receive shipment.